FAQ


Resolution should be at least 300 dpi for pictures. Graphics should be vector. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed. Also note that you should save all photos and graphics in CMYK mode, not RGB mode. Images saved in RGB mode may not print color properly. If you are unable to save your image in CYMK mode, please let us know.

Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives.

Generally speaking, the turnaround time for digital jobs of small to medium size is 1 to 2 days. Large digital jobs will take a little longer. Printing jobs of small to medium size can be done in 3 to 5 days from final approval of proofs. Larger orders can take 7 to 10 working days from final approval of proofs. As in any business there are exceptions, and we will be glad to work within your time parameters to the best of our ability.

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Quark Xpress and most Microsoft products. A properly formatted PDF with preference set for High Quality Print.

In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run. We offer a PDF proof, Ink Jet Proof and Digital Printed Proof.

The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

Digital Presses – Our high-speed digital presses can produce prints efficiently and economically whether you provide hard copy or digital files. Our digital presses allow us to deliver short run work quickly and efficiently.

Offset Printing Services – From one-color to full-color printing, our shop has the capability to meet your needs. From short run to long run, we can offer a solution that will be just right for you.

Finishing Services – We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and just about any other bindery process you could ever need.

Design Services – We utilize the latest design technology available in order to offer a full range of design services. We can work from your copy, use the files you provide, or design your job from scratch.

In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color spectrum, which usually supports a wider gamut of colors.
Printers use the CMYK (cyan, magenta, yellow, black) color spectrum, which can reproduce most—but
not all—of the colors in the RGB color spectrum. CMYK generally matches 85–90% of the colors in the
RGB spectrum. When a color is selected from the RGB spectrum that is out of the range of the CMYK
spectrum, the application chooses what it thinks is the closest color that will match.